First time I come, I ask the parent to be home, so he/she can introduce me to the dogs. Then if possible, we go together in the van, were we visit a little bit to make the dog comfortable, then the parent leaves and I start the grooming process.
I clip and buff the nails, clean the ears, give fluffy a good bath with great shampoo, a nice towel massage (they love it!) then we blow-dry and brush the hair. once dry, I give fluffy a nice hair cut, according with owners specifications,
Once done, we take a quick walk before we go back to the house.
I takes about one hour and half.